data privacy statement
1. data protection at a glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and tools from third-party providers
When visiting our website, your surfing behavior may be statistically analyzed. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.
You can object to this analysis. We will inform you about the objection options in this privacy policy.
2. General notes and obligatory information
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible office
The responsible party for data processing on this website is:
FeedBack Show Systems Service GmbH
Mr. Bernd Schmitz
Rhenaniastrasse 26
52222 Stolberg
Phone: +49 (0) 2402/10 299-0
E-mail: info@feedback.info
The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the data subject has a right of appeal to the competent supervisory authority. The competent supervisory authority in matters of data protection law is the state data protection commissioner of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, correction, objection, restriction and deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, objection, restriction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
Objection to advertising e-mails
We hereby object to the use of contact data published within the framework of the imprint obligation to send advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
3. data protection officer
Data protection officer required by law
We have appointed a data protection officer for our company.
You can reach our data protection officer at datenschutzbeauftragter@feedback.info or at the address given above / in the imprint with the addition of "The Data Protection Officer".
4. data collection on our website
Cookies
The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your surfing behavior) are stored, these are treated separately in this data protection declaration.
Necessary cookies
Name: PHPSESSID
Type: HTTP Cookie
Purpose: to record the current PHP session (necessary for the CMS and security functions to work correctly)
Cookie validity: browser session (session).
Provider: Owner of the website (no transmission to third party providers).
Name: csrf_contao_csrf_token
Type: HTTP Cookie
Purpose: Increases the security of the website against CSFR attacks (Cross Site Forgery Requests)
Cookie validity: 22 hours
Provider: Website owner (no transmission to third-party providers).
Name: _rspkrLoadCore
Type: HTTP Cookie
Purpose: Increases the security of the website against CSFR (Cross Site Forgery Requests) attacks.
Cookie validity: 22 hours
Provider: Website owner (no transmission to third-party providers).
Name: cms_cookies_saved
Type: HTTP cookie
Purpose: Saves the visitor's privacy settings selected in the cookie hint box.
Cookie validity: 30 days
Provider: Website owner (no transmission to third-party providers).
Name: cms_cookies
Type: HTTP cookie
Purpose: Stores the visitor's privacy settings selected in the cookie hint box.
Cookie validity: 30 days
Provider: Website owner (no transmission to third-party providers).
Statistics cookies: Matomo
Name: mtm_consent
Type: HTTP Cookie
Purpose: Stores whether consent has been given for Matomo tracking.
Cookie validity: 6 months
Provider: Website owner (no transmission to third-party providers, Matomo is self-hosted).
Name: _pk_testcookie
Type: HTTP Cookie
Purpose: Checks whether the user's browser stores cookies.
Cookie validity: will be deleted immediately
Provider: Website owner (no transmission to third-party providers, Matomo is self-hosted).
Name: _pk_id
Type: HTTP Cookie
Purpose: Generates statistical data about how the user uses the website
Cookie validity: 6 months
Provider: Website owner (no transmission to third-party providers, Matomo is self-hosted).
Cookie name: _pk_ref
Type: HTTP Cookie
Purpose: Stores from which previous website the user came to the website
Cookie validity: 6 months
Provider: Website owner (no transmission to third-party providers, Matomo is self-hosted).
Cookie name: _pk_ses, _pk_cvar, _pk_hsr
Type: HTTP Cookie
Purpose: Temporarily stores static data for the user's current visit to the website
Cookie validity: 6 months
Provider: Website owner (no transmission to third-party providers, Matomo is self-hosted).
Cookie name: matomo_ignore
Type: HTTP cookie
Purpose: Tells Matomo that the user has actively given a persistent no-tracking instruction (e.g. via iFrame on the privacy page)
Cookie validity: 6 months
Provider: Website owner (no transmission to third-party providers, Matomo is self-hosted).
Cookie name: MATOMO_SESSID
Type: HTTP Cookie
Purpose: When users use the persistent no-tracking statement, this cookie is briefly created ("noone") to prevent CSRF security issues.
Cookie validity: browser session (session).
Provider: Website owner (no transmission to third-party providers, Matomo is self-hosted).
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
browser type and browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Contact form
If you send us inquiries via contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.
5. analysis tools and advertising
Matomo
This website uses Matomo, an open source, self-hosted software to collect anonymous usage data for this website.
The visitor behavior data is collected to find out possible problems like not found pages, search engine problems or unpopular pages. Once the data is processed (number of visitors who see error pages or only one page, etc.), Matomo generates reports for website owners to act on. (layout changes, new content, etc.).
Matomo processes the following data anonymously:
Cookies
Anonymized IP addresses by removing the last 2 bytes (i.e. 198.51.0.0 instead of 198.51.100.54)
Pseudo-anonymized location (based on the anonymized IP address
Date and time
Title of the accessed page
URL of the accessed page
URL of the previous page (if it allows it)
Screen resolution
Local time
Files that were clicked and downloaded
External links
Duration of page load
Country, region, city (with low accuracy due to IP address)
Main language of the browser
User agent of the browser
Interactions with forms (but not their content)